🎯 Trading Desk & Mock Trading Readiness

• Execute BOD/EOD routines: validate terminal logins, network uptime, and application access for all traders.

• Conduct daily mock trading sessions across all Algo IDs and Dealer IDs; document outcomes and immediately flag any failures to L2/L3.

• Coordinate with compliance or trading leads on mock test reports, login logs, and system behavior notes.

• Ensure readiness of backup devices/screens and failover terminals before market open.

🧑‍💻 Real-Time User Support

• Provide first-line technical support to traders and back office teams — directly on-site or via internal comms.

• Troubleshoot desktop, peripheral, LAN/Wi-Fi, and client application issues.

• Support workstation relocations or reshuffling in the front/back office, ensuring power, LAN, and login consistency.

🧰 System Maintenance & Hygiene

• Clean all systems periodically: remove temporary files, flush browser/app caches, update antivirus, and verify system responsiveness.

• Reboot systems as per protocol after updates or mock failures.

• Manage user accounts, reset passwords, and update access logs under L2 supervision.

  
  

🗂️ Reporting & SOP Adherence

• Maintain logs of mock test results, backup status, login errors, and resolved issues.

• Follow internal SOPs for escalation, backups, and compliance communication.

• Assist in preparing reports for internal audits or regulatory checks.